Subscriptions and payments
Subscriptions are managed through the app store account used to purchase SMARTA. If a charge looks wrong, include the store, date, and receipt ID when you contact support.
Support
We will help you get unstuck.
For account, payment, or redemption help, email support@smarta.com.
Redemption help
Open the offer in the app and show the active QR code to venue staff. If the code does not load, check connection, reopen the app, and ask staff to try again.
Troubleshooting
Update the app, confirm you are signed in with the correct account, and allow location access if you want nearby recommendations.
Account deletion
You can request deletion from support. See the account deletion page for what is removed and what may be retained for legal or security reasons.